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Illusionator PC crashing/powering off while gaming


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Hello, 

I received my pc last month and for the first two weeks did not have any problems. I went out of town for four days and when I came back home, last Thursday, the pc began to power off while gaming. I updated drivers, updated my BIOS, and eventually reset my pc. Today I saw that the gpu fans weren’t spinning and it was reaching around 100c before shutting down. I'm reaching out to see if anyone would have any suggestions or fixes. 

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Hey, sorry to hear about that,

Could you try the below?

Open AMD Software: Right-click your desktop and select "AMD Software: Adrenalin Edition" or find it in your Start Menu.

Go to Tuning: Click the Performance tab, then select Tuning.

Enable Manual Tuning: Find the Tuning Control section and set it to Manual, as shown in this YouTube video.

Enable Fan Tuning: Turn on the Fan Tuning slider, then click Advanced Control to see the graph.

 

Let me know the results of this. I also notified the builder of this pc to come and help you out!

 

 

 

 

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Gday, this sucks to hear you're going through this DaWalrus. 

Now firstly, I would start by installing MSI AFTERBURNER, and seeing if the fans will spin if forced to. 

If you have used MSI Afterburner to force the fans on your brand new XFX Swift Radeon 9070XT to a set speed (e.g., 50% or 100%) and they still do not spin, this strongly indicates a hardware issue or a software conflict. 
 
 
Which could mean either there is a conflict of power between AMD Adrenalin and MSI Afterburner, or since the card is brand new and software control is failing, the fans themselves, the internal fan power connector on the PCB, or the card's fan control circuitry might be defective. A key indicator of this is that the fans likely do not spin briefly when you first boot your PC.
 
Do the fans slightly spin, or move at all when you first power on the PC?
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