Illusionator PC crashing/powering off while gaming

[DaWalrus]

Hello, 

I received my pc last month and for the first two weeks did not have any problems. I went out of town for four days and when I came back home, last Thursday, the pc began to power off while gaming. I updated drivers, updated my BIOS, and eventually reset my pc. Today I saw that the gpu fans weren’t spinning and it was reaching around 100c before shutting down. I'm reaching out to see if anyone would have any suggestions or fixes. 

[Macsusc]

Hey, sorry to hear about that,

Could you try the below?

Open AMD Software: Right-click your desktop and select "AMD Software: Adrenalin Edition" or find it in your Start Menu.

Go to Tuning: Click the Performance tab, then select Tuning.

Enable Manual Tuning: Find the Tuning Control section and set it to Manual, as shown in this YouTube video.

Enable Fan Tuning: Turn on the Fan Tuning slider, then click Advanced Control to see the graph.

 

Let me know the results of this. I also notified the builder of this pc to come and help you out!

 

 

 

 

[DaWalrus]

Hi, 

I followed your instructions so far and also tried to disable zero RPM. The fans never spun even though it seems like the GPU is running warm enough for them to activate.

[Macsusc]

Can you try setting the fan speed to 100%?

[Macsusc]

Have you tried re-seating the GPU & it's power cable?

[DaWalrus]

The fans are, unfortunately, still unresponsive even at these settings. I also tried a stress test a moment ago and the GPU was around 74C without a fan response.

[DaWalrus]

Yeah, I reseated the GPU earlier and also the two 6x2 cables, both going into the GPU and into the PSU.