We are aware of some issues being caused by the recent overhaul to how memberships and subscriptions work for the club. Please do not worry as everything is tracked in PayPal & Stripe, if you are seeing "Not subscribed" Or have not received loyalty points for a recent payment, this is mostly a User Interface bug.

We will make 100% sure everything is resolved by the next spin, we are trying our best to fix everything up, ultimately we take anything related to loyalty points very seriously and have vigorous logs, event tracking and more on our side as well as on Stripe & PayPal's side.

It's very important to us that everyone has the exact LP they should have and are active when they should be so we will triple check everything and once the news comes out that everything is fixed, if there is anything off with your account please do not hesitate to notify us (A news post will be made once the issues are considered to be resolved)

I think it goes without saying that what we are trying to accomplish here is pretty complicated and bound to have some technical issues but we have always been able to track down any issue members have had, we are here to serve you noble Gamers.

Please bare with us a bit 🙂 

- On a side note, we are also working on a way to show all of your separate subscriptions in a new dashboard page in account settings so you can manage each of them more dynamically as well as get more information about what you have and how. So there's that 🙂