Unclaimed Rewards Strategy - Give us your opinion
We are juggling around a few ideas on how to better handle rewards that have been unclaimed, there has only ever been one so far but we imagine there could be more.
The first and only unclaimed PC is the 24ct Gold PC as after 2 months of attempting to contact the recipient from multiple emails, we had no reply.
For this particular PC, we decided to spin again for it but it made us think about different options.
We have three options.
1. Spin again next month
2. Re-use the parts to create a new design and build and spin for it
3. Auction off the computer where members will be able to bid on the computer with their loyalty points.
We want to know in particular, how this would effect the club in terms of member acquisition and retention.
Which option would make you feel even better about joining the club?
Which option would make you feel better about owning Loyalty Points?
We'd appreciate if you could leave your responses below as a comment.
Edited by Merzal#1414
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